Technology earns its place by improving the work.
I’m Troy Sullivan, Founder of Main Sequence AI. I help business owners understand the operating problem, structure a sensible response and use technology where it can produce a result worth measuring.
A good system fits the people, the process and the conditions around the job.
I founded Main Sequence around an idea that kept proving itself in the field. A business performs better when people understand the work, the process supports them and the technology fits the conditions in which they operate.
Software can make a weak process harder to see. AI can accelerate work that the team has not defined. I start by following the information, the handoffs and the decisions that shape the result. That work tells us whether the business needs a process change, a connection between systems, a focused application or an agent with a narrow job.
The goal is a stable way to get the job done. Your team should understand the change, own the decisions and see enough evidence to judge whether the investment belongs in the business.
Twenty-five years across markets where execution has consequences.
My work has covered technology commercialization, sales and consulting from North America to Asia-Pacific. I have worked with complex products, long buying cycles and operating teams that need practical answers.
The background is broad because the problems cross boundaries.
The articles explain how I judge technology inside a business.
Start with the operating essay if you want the broader philosophy. The shorter field notes deal with decisions owners face before a project begins.
Read the articles